Privacy Policy

Global Tours and Travels

Introduction

Welcome to the Global Tours and Travels website (the "site"). We always prioritize user privacy and the safety of information provided by the user. This privacy policy provides the protocols for managing and securing users' personal information globally.

The Type of Personal Information We Collect and Hold

Generally, Global Tours and Travels do not collect any sensitive information about the user without your permission or knowledge. However, we may be required to collect information when we are providing you with specialized services.

Users share their information in the following situations:

• When you book your holiday package through the website or social media
• At the time of registration
• When participating in surveys
• By using written forms;
• Through contact over the telephone, your mobile, or other messaging technology;
• Booking forms and requests for further information

The Type of Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Passport details and government-issued identification
• Usernames, passwords, and other security-related information
• Date of birth and nationality
• Payment information
• Travel preferences and requirements
• Emergency contact details

Non-Personal Information

• Browser type
• Operating System
• Occupation
• Language
• Location data
• Pin Code
• Device identifier
• Cookies and similar technologies

Use and Disclosure

We use your information for the following purposes:

• To book and manage your tour arrangements
• To process payments and complete transactions
• To communicate with you about your bookings and new offerings
• To provide customer support
• To personalize and recommend suitable travel options
• To comply with legal obligations and travel regulations
• To improve our services
• To send promotional materials with your consent

We share your information with the following third parties:

• Travel service providers
• Payment processors and financial institutions
• Government authorities for visa processing and border control requirements
• Our affiliated offices in Kannur and Kochi
• Other third-party service providers who assist in our operations

Data Protection and Security

We store your information in computer systems, electronic databases, digital records, telephone recordings, and hard copy or paper files. By implementing technical and organizational security measures, we protect your information from unauthorized access, alteration, and destruction.

What Right Do You Have on Your Data

You can access, correct, or update your personal data, withdraw consent for marketing communications, request a copy of your data, and restrict processing of personal data in certain circumstances. You can also request deletion of your data (subject to legal requirements).

Our services are not for children, and we do not knowingly collect information from children.

Cookies and Tracking Technologies

Global Tours and Travels uses cookies and similar technologies to improve your browsing experience. You can modify your browser settings to decline cookies, but this may affect certain features of our website.

Changes to Our Privacy Policy

We have the right to change the policy at any time. We will publish the changed version on this website and by continuing to deal with us, you accept the new policy.

Contact Details

If you have any doubts regarding this Privacy Policy, please contact us at:

Kannur office:
Carmel Centre, New Bus Stand Rd, Peravoor, Kerala 670673.
Email: sales@globalholidayskerala.co

Kochi office:
Grande tower, Athani Junction, Nedumbassery, 683585, Kerala, India.
Email: sales@globaltourskerala.com